Return & Exchange Policy – Princedave Clothings

At Princedave Clothings, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help with our simple and fair return policy.

1. Eligibility for Return

We accept returns and exchanges under the following conditions:

• Items must be returned within 7 days of purchase or delivery.
• Items must be unused, unworn, unwashed, and in their original condition and packaging, with tags still attached.
• Proof of purchase (receipt or order confirmation) is required.
• Items must be returned to our store or via an agreed courier method at the customer’s expense.

2. Non-Returnable Items

The following items are non-returnable:

• Discounted or clearance items
• Customized or tailored clothing
• Undergarments and accessories
• Items returned after the 7-day window

3. Exchange Policy

We allow size or color exchanges for eligible items if the requested variant is available. If not, you may choose a different product of equal value or receive store credit.

4. Refunds

Once we receive and inspect the returned item:

• If approved, your refund will be processed within 3–5 working days.
• Refunds will be issued to your original payment method or as store credit.
• Shipping fees are non-refundable.

5. Damaged or Incorrect Orders

If you receive a defective or wrong item:

• Please notify us within 48 hours of delivery with clear photos of the issue.
• We will cover the cost of return shipping and send a replacement or process a full refund.

6. How to Initiate a Return

To initiate a return, kindly contact our customer service with:

• Your name and order number
• Item(s) you wish to return
• Reason for return
• Photo evidence (if applicable)

📧 [Insert email address]

📞 [Insert phone number]

7. Important Note

We reserve the right to refuse returns that do not meet the above conditions.